Published 15 Sep 2025

Production Engineering Support

When engineering workloads increase, adding capacity without disrupting established systems and delivery standards can be difficult. DAG supported a client with a significant engineering workload through a workshare arrangement, creating additional capacity while maintaining alignment with established delivery processes.

Case Study 01

Scaling engineering capacity through an integrated workshare model

DAG Service Workshare Engineering Support
Duration April 2019 – Ongoing

The Challenge

The client needed additional engineering capacity that could operate within its existing processes rather than as a separate, disconnected team. The workshare arrangement had to support continuity, technical alignment, and efficient handover while allowing the client’s internal team to focus on its broader workload.

DAG’s Solution

DAG engineers were trained on the client’s internal processes and assigned to execute engineering support tasks directly. By learning the client’s procedures, documentation requirements, and working methods, the DAG team became an extension of the client’s delivery capability rather than a stand-alone outsourced resource.

Scope of Engineering Support

  • Engineering workshare support integrated with the client’s established processes and workflow.
  • Engineering documentation retrieval, review, and close-out support.
  • Continuous coordination and learning to align DAG engineers with client requirements and project objectives.
  • Flexible engineering capacity supporting the client’s broader delivery commitments.

Result / Value Delivered

The workshare model helped maintain a continuous flow of engineering support while freeing internal capacity. Through an integrated delivery approach, DAG provided continuity and flexible engineering support that could adapt to changing workload requirements.

Need additional engineering capacity without rebuilding your delivery process?

Talk to DAG about an integrated Philippine-based engineering team.

Conclusion

This engagement demonstrates how DAG can provide flexible engineering capacity that integrates with existing client processes and delivery standards, helping teams scale efficiently as project requirements evolve.